VW Passat B5 Instrument Cluster LCD Screen Repair Service

Missing pixels, fading, lines or an unreadable central display on your VW Passat B5? We replace the faulty large 88×64 Full-FIS LCD screen in your original instrument cluster, bench test the display and return the same unit with its stored mileage and vehicle data retained. Please send us a clear photograph of your cluster before purchase so we can confirm compatibility. Other cluster faults may also be repairable, but they are not included in this screen-replacement service unless agreed with us first.

✓ 48-hour turnaround from receipt
✓ Free postage both ways via Royal Mail Tracked 24
✓ 2-year warranty included as standard

£149.99

VW Passat B5 Instrument Cluster LCD Screen Repair Service

VW Passat B5 Instrument Cluster LCD Screen Repair Service - Image 2

VW Passat B5 Instrument Cluster LCD Screen Repair Service - Image 3

VW Passat B5 Instrument Cluster LCD Screen Repair Service - Image 4

VW Passat B5 Instrument Cluster LCD Screen Repair Service - Image 5

VW Passat B5 Instrument Cluster LCD Screen Repair Service - Image 6

VW Passat B5 Instrument Cluster LCD Screen Repair Service - Image 7

VW Passat B5

Instrument Cluster LCD Repair

Screen replacement. Original cluster retained. Fully bench tested.

2-Year

Warranty

48-Hour

Workshop Turnaround

Free Tracked

Postage Both Ways

This is an LCD screen replacement repair service

You send us your original VW Passat B5 instrument cluster; we replace the faulty large 88×64 Full-FIS LCD screen, fully bench test the display and return the same instrument cluster ready to refit. Please send us a clear photograph of your instrument cluster before purchase so we can confirm that your unit uses the correct large-screen display. We can also repair many other instrument-cluster faults, but these are not included in this listing unless you speak with us first and the additional work is agreed.

About this repair

Specialist VW Passat B5 Instrument Cluster LCD Repair

VW Passat B5 instrument cluster LCD repair from Blackstone covers the large central Full-FIS information display fitted to compatible VW Passat B5 clusters. Age-related LCD failure can cause missing pixels, incomplete characters, horizontal or vertical lines, poor contrast, fading or a display that becomes completely unreadable.

We remove the failed display, install a new compatible LCD screen and inspect the display connections before fully bench testing the instrument cluster. Because we repair and return your original cluster, its stored mileage, immobiliser information and existing vehicle configuration remain with the unit.

Before booking

Common Symptoms Associated with This Fault

Missing pixels or incomplete characters on the central LCD
Horizontal or vertical lines appearing through the display
LCD fading or becoming difficult to read
Pixelated, distorted or partially unreadable driver information
Display operation changing as the instrument cluster warms up
Large central display blank while the rest of the cluster continues to operate

Important: This service specifically covers replacement of the large central LCD display. Gauge faults, total cluster power failure, warning-light faults, communication problems or other electronic faults are not included in this listing. We may be able to repair these faults separately, so please speak with us before purchase if your unit has additional symptoms.

Compatibility check

Is This Repair Right for Your Vehicle?

Choose this VW Passat B5 LCD screen repair when your instrument cluster uses the large Full-FIS central display shown in our product images. Before booking, check each point below:

Compatible vehicle range: VW Passat B5, approximately 1996-2001.
Your instrument cluster must use the large Full-FIS central information display.
The smaller Half-FIS / Midline LCD is not covered by this listing.
Compare your instrument cluster carefully with the compatibility image supplied in the product gallery. VDO large Full-FIS display only.

Please send us a clear photograph of the front of your instrument cluster before purchase. Different cluster versions can be fitted to the same model, so we will confirm that your unit uses the correct screen before you place the order.

Simple process. Fast turnaround. Fully tracked.

How to Get Your Unit Repaired

Book online

Select Book Repair and complete checkout securely on our website.

Pack and send your unit

Remove the instrument cluster from the vehicle, protect the clear lens, casing and electrical connectors, then package the complete cluster securely using suitable protective material and the prepaid Royal Mail label. Please do not dismantle the instrument cluster before sending it.

We replace and fully test the LCD

Once received, the cluster is inspected and the failed large Full-FIS display is removed. We install the replacement LCD, inspect the display connections and fully bench test the cluster. Repair, testing and dispatch are completed within 48 hours of receipt at our workshop, excluding weekends and bank holidays — normally sooner.

We return it fast

Your original instrument cluster is carefully packed and returned by Royal Mail Tracked 24. Because your original cluster is repaired and returned, its stored mileage and existing vehicle data remain with the unit.

Please use the label we provide so your parcel remains fully tracked and qualifies for free postage.

Non-negotiable, every time

The Blackstone Standard

The Customer Comes First

Clear communication and a repair experience built around getting you back on the road.

2-Year Warranty

Included as standard on every repair we carry out, subject to our warranty terms.

48-Hour Workshop Turnaround

Your unit is repaired, bench tested and dispatched within 48 hours of being received at our workshop, excluding weekends and bank holidays. Most units are dispatched sooner.

Free Postage Both Ways

A prepaid Royal Mail Tracked 24 label is supplied for sending the unit to us, and return postage is included.

No Repair, No Fee

If we cannot repair your unit, we will contact you and arrange a full refund.

Specialist Technicians

Dedicated diagnostic equipment, component-level expertise and proven repair methods.

Original Unit Preserved

Your original instrument cluster is returned, helping preserve mileage, immobiliser data and vehicle coding where applicable.

UK-Based Workshop

Repair, testing and dispatch are completed in our UK workshop from start to finish.

Check your unit

VW Passat B5 Compatible Instrument Cluster Numbers

The large Full-FIS display is associated with a number of VW Passat B5 instrument-cluster variants. Known compatible number families and examples include:

Families:
3B0 920 847* | 3B0 920 849* | 3B0 920 949*

Known examples:
3B0 920 847 E | 3B0 920 849 | 3B0 920 849 A | 3B0 920 849 C | 3B0 920 949 A

The part number alone is not always enough to confirm display compatibility. Please send us a clear photograph of the front of your instrument cluster before purchase so we can confirm that your unit uses the large Full-FIS LCD covered by this service.

Useful information

Frequently Asked Questions

What does the VW Passat B5 LCD repair cover?

This service replaces the faulty large Full-FIS LCD screen in your original VW Passat B5 instrument cluster and includes bench testing of the repaired display.

Do I need to send a photograph before ordering?

Yes. Different cluster and display versions can be fitted to the same vehicle. Please send us a clear photograph of the front of your instrument cluster before purchase so we can confirm compatibility.

Does this repair cover the smaller LCD screen?

No. This listing is specifically for replacement of the large Full-FIS central display. The smaller Half-FIS / Midline screen is not covered by this service.

Can you repair other faults in the instrument cluster?

Often, yes. Gauge, power, communication, warning-light and other electronic faults may also be repairable. However, those faults are not covered by this LCD replacement listing unless you speak with us first and the additional work is agreed.

Will my mileage or immobiliser data change?

No. We repair and return your original instrument cluster, so the stored mileage, immobiliser information and existing vehicle data remain with the unit.

What happens if the unit cannot be repaired?

If we cannot repair the unit, we contact you and arrange a full refund under our No Repair, No Fee commitment. Every completed repair includes a 2-year warranty, subject to our warranty terms.

SKU: CLU48